AlgoLift

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ALGOLIFT SERVICES PRIVACY POLICY

1) INTRODUCTION

AlgoLift provides LTV prediction and user acquisition automation services (“Services“) that enable advertisers and developers (collectively, “Customer(s)”) to: (i) predict the future lifetime value of End Users (as defined below) using the Customers Application(s) (ii) automate user acquisition campaigns to optimize towards a client defined performance metric

This Services Privacy Policy describes AlgoLift’s privacy practices in relation to the information collected from Customers and End Users and received by AlgoLift when Customers use our Services. This Services Privacy Policy does not apply to information collected through use of AlgoLift’s publicly accessible website or marketing activities, which is described under our Website Privacy Policy. To view the Website Privacy Policy, please click here. Furthermore, AlgoLift and its Customers have entered into an agreement that governs the provision of Services by AlgoLift and their use by Customers (“Agreement(s)”). Such Agreements may contain additional obligations on the parties with respect to the handling of information. Nothing in this Services Privacy Policy derogates from such additional obligations.

For the purpose of this Services Privacy Policy: (i) any reference to “tenuous in a sentence” means end users who have interacted with the Customers Application(s) , or viewed, Customer’s advertising and marketing materials, or use or have used Customer’s Applications, websites, products and services; and (ii) any reference to “AlgoLift” “we” “us” or “our” shall means AlgoLift, Inc. and its affiliates.

2) END USER DATA RECEIVED AND PROCESSED BY ALGOLIFT

When a Customer uses the Services, the following End User information may be received and processed by AlgoLift (collectively, “End User Data”).

  1. “Technical Information”: this refers to technical information related to an End User’s mobile device or computer, such as: browser type, device type and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier.
  2. “Customer issued user ID”: this refers to a unique identifier generated by the Customer that generally only identifies a computer, device, browser or Application.
  3. “Engagement Information”: this refers to information relating to the Customer’s ad campaigns and End User actions, such as: clicks on Customer ads, ad impressions viewed, audiences or segments to which an ad campaign is attributed, the type of ads and the webpage or Application from which such ads were displayed, the webpages on Customer’s website visited by an End User, the URL from the referring website, downloads and installations of Applications, and other interactions, events and actions Customers choose to measure and analyze within their Application or website (e.g. add to cart, in-app purchases made, clicks, engagement time etc.).
  4. While End User Data does not generally contain any information that directly identifies an individual, such as names, addresses, credit cards or other similarly regulated financial information, health information, or any other type of sensitive personal information (“PII“), we acknowledge that under certain jurisdictions the End User Data we do receive when a Customer uses the Services may be deemed personal data and therefore, where applicable, will be treated as such.
3) REGISTRATION INFORMATION RECEIVED AND PROCESSED BY ALGOLIFT

When a Customer registers to use the Services, we may collect certain information related to such Customer (“Registration Information” and together with the End User Data, “Customer Data”), including Customer name and Customer details, billing information and names and contact details of Customer employees and representatives who are using the Services (e.g. email, phone number and address). When a Customer uses the Services, AlgoLift may also collect certain log data, such as IP address from which a Customer is connecting to the Services, information related to the device being used to connect to the Services (e.g. browser type, device type, OS version) and the features and functions of the Services used by the Customer (“Log Data”).

4) HOW DATA IS COLLECTED

Customer Data may be collected through various methods, including:

  • When provided voluntarily (e.g. Customer’s Registration Information).
  • When the Customer shares their data through a cloud storage service such as Amazon S3
  • From the various Attribution companies and third parties that are used by the Customer in connection with the measurement and analysis of Customer’s marketing campaigns and that have partnered with AlgoLift (“Partners”).
5) HOW DATA IS USED BY ALGOLIFT
  1. When AlgoLift receives End User Data from a Customer, it uses such End User Data as follows:
    • to provide such Customer with the Services they have subscribed for. Such services may include, without limitation, LTV projection and user acquisition automation.
  2. With regards to Registration Information and Log Data, we use such information to authenticate login to the Services, to communicate with Customer and to process any payments in connection with the Services. Additionally, we may use: (i) Registration Information to inform Customer of any updates to the Services, including new features and functionalities; and (ii) Log Data to understand how Customers are using the Services so that we may efficiently audit, maintain and improve the Services provided to Customers.
  3. AlgoLift may use information derived from the aggregation of End User Data and/or Log Data with other data for research and analytics purposes and improvement and marketing of the Services (“Aggregated Data”). Aggregated Data shall be anonymous and in no way reveal the identity of the Customer or any End User.
6) SHARING DATA

AlgoLift does not share or disclose Customer Data with any third party, except:

  1. Upon our Customer’s request– (e.g. to Partners);
  2. To our subsidiaries and global branches as necessary to help us support and maintain the Services provided to Customers;
  3. To our service providers who help to support our Services – such as data hosting providers and payment processors; Transfers to subsequent third parties are covered by the service agreements with our Customers. These companies are authorized to use your personal information only as necessary to provide these services to us;
  4. When legally required (e.g. court orders or other lawful requests by public authorities), including to meet national security or law enforcement requirements;
  5. To respond to, or prevent, fraud or to protect the safety of AlgoLift, its Customers, End Users or the public;
  6. As part of any merger or acquisition of AlgoLift, in which case End User Data may be transferred to the surviving or acquiring entity.
7) PROTECTING DATA AND RETENTION

AlgoLift implements appropriate technical and organizational measures designed to protect against unauthorized access, accidental loss, destruction or damage of Customer Data. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Services Privacy Policy.

AlgoLift will not retain: (i) End User Data for more than twenty-four months except where otherwise directed by Customers or required or allowed by law; and (ii) Registration Information, Log Data or Platform Data for more time than is needed to serve the legitimate business need for which it was collected.

8) RELATIONSHIP, LAWFUL BASIS AND END USER CHOICES

Under the laws of certain jurisdictions, when processing End User Data in connection with the provision of Services to a Customer, AlgoLift is deemed a ‘data processor’ while its Customers are deemed ‘data controllers’.

Therefore, End Users should closely review the Privacy Policies of the Applications and websites they use in order to learn about the privacy practices of our Customers.

Where AlgoLift may be deemed a data controller under the laws of certain jurisdictions (e.g. in connection with its processing of Platform Data, Log Data or Registration Information), AlgoLift shall comply with all applicable laws related to its status as a data controller and shall only use the data as described in this Services Privacy Policy. The lawful basis relied on by AlgoLift to process Platform Data is its legitimate interest: (i) to provide its Customers using the Services with more accurate analysis and measurement of their marketing campaigns; and (ii) to detect and prevent fraud related to their ad campaigns. AlgoLift may also rely, where appropriate, on consent obtained by Customers on AlgoLift’s behalf. With regards to Registration Information and Log Data, the lawful basis AlgoLift relies on is its need to perform its obligations under the Agreement between AlgoLift and Customer and on its legitimate interests to maintain, analyze and improve the Services.

The laws of certain jurisdictions may provide End Users with various rights in connection with the processing of End User Data, including:

  1. The right to withdraw any previously provided consent;
  2. The right to access certain information about you that we process;
  3. The right to have us correct or update any Personal Information;
  4. The right to have certain Information erased;
  5. The right to have us temporarily block our processing of certain Information;
  6. The right to have Information exported into common machine-readable format;
  7. The right to object to our processing of Information in cases of direct marketing, or when we rely on legitimate interests as our lawful basis to process your information; and
  8. The right to lodge a complaint with the appropriate data protection authority.

Where AlgoLift is deemed a data processor, End Users should contact our Customers to pursue any such legal data subject rights. AlgoLift will cooperate with its Customers to support and comply with any such data subject rights requests.

Where AlgoLift is deemed a data controller, End Users may exercise their rights by contacting AlgoLift at: privacy@algolift.com. We will respond to your requests within a reasonable timeframe. Please note these rights may be limited in certain circumstances as provided by applicable law. In any event, AlgoLift provides End Users with the ability to opt-out of being measured by the Services by emailing a request to privacy@algolift.com. You may also send any questions regarding your exercise of data subject rights to privacy@algolift.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

8) UPDATES

We may update this Services Privacy Policy from time to time. Any material changes will be notified to the Customer either through the Services, email or as otherwise agreed by the parties in the Agreement. We will also indicate that an update has occurred on the top of this page so Customers and End Users are encouraged to review this Services Privacy Policy from time to time.